Our Voices: Essays in Culture, Ethnicity, and Communication

['PDF'] Our Voices: Essays in Culture Ethnicity and Communication Elva M

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and Coon, Individualism and Collectivism concepts has been used to “depict, clarify, and envision divergence in people’s opinion, behavior, principles, attribution, self perception, socialization, and communication.” Nonetheless, individualism and collectivism has shared some mutual views as well as incongruous stances on humanity, the disposition of human beings, the affiliation of society and the characteristics of people in the individualistic culture....

Our Voices: Essays in Culture, Ethnicity, and Communication by Alberto Gonzalez, Yea-Wen Chen

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In my seminars on interpersonal negotiation skills, communication, conflict management and mediation skills, we often speak about cultural and gender differences. Do Hispanics really make less eye contact than non-Hispanics? Do men or women expect or require more eye contact as a general rule? Do men touch women more than women touch men in casual conversation? Proxemics (personal space), haptics (touch), and kinesics (body and face) are names given for studies in these topics that attempt to answer such questions.

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The student is expected to:(A) identify types of professional and social relationships, their importance, and the purposes they serve;(B) employ appropriate verbal, nonverbal, and listening skills to enhance interpersonal relationships;(C) use communication management skills to develop appropriate assertiveness, tact, and courtesy;(D) use professional etiquette and protocol in situations such as making introductions, speaking on the telephone, and offering and receiving criticism;(E) send clear and appropriate requests, provide clear and accurate directions, ask appropriate and purposeful questions, and respond appropriately to the requests, directions, and questions of others;(F) participate appropriately in conversations;(G) communicate effectively in interviews;(H) identify and use appropriate strategies for dealing with differences, including gender, ethnicity, and age; and(I) analyze and evaluate the effectiveness of one's own and others' communication.(3) Group communication.

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